Good afternoon, Friendship Hotel.
Hello, I’d like to reserve a room, please.
Just one moment, sir.
I’ll transfer you to the reservation desk.
Oh, thank you.
Reservations, may I help you?
Yes, I’d like to reserve a room.
What kind of room, sir?
A single room.
Do you have any vacancies for the night of the fourth?
Let’s see. Yes, we do.
May I have your name, please?
My last name is Lu, and my first name is Hua-dong.
Will you be paying in cash or with a credit card?
With a card.
You are on the West Third-ring Road, aren’t you?
Yes, we are. It’s very easy to find.
What is the rate of a single room for one day?
Are there any double rooms for 200 dollars a day?
Do all the hotels have the same price around here?
This is the lowest price.
Is the child free of charge?
This is registration card. Please fill it out.
I’d like to reserve a twin room, from May 1st to May 5th.
We just have one room left.
Good afternoon. May I help you?
Good afternoon. I have a reservation.
What’s your name, sir?
My last name is Lu.
Would you spell that, please?
Huadong… Huadong Lu. A double throush the 9th.
I think it’s a single.
I’m sorry. That’s our mistake.
Would you fill out this form, please?
Can I see the room?
Can I see the next one?
OK, I’ll take you there right away.
I’ll stay here if it is OK.
Your room number is 103.
Can I have a room facing the sea?
This room has good scenery.
This room has enough sunshine because of facing the south.
This room is a bit better than that one.
I’d like to change another one.
This is the hotel directory.
Is there laundry service?
Sure. You can use this bag for laundry or for dry cleaning.
What do I do?
Put your clothes in the bag, and fill out the form.
Put your name, room number, kind of service and the number of items.
Be sure to put the form in the bag.
How long does it take?
Regular service is 24 hours.
We also offer same-day service.
There’s a 50 percent additional charge for same-day service.
Where should I put the bag?
Just call the housekeeper and someone will pick up the bag.
Leave it on the bed if you’re going to go out.
What is the housekeeper’s number?
The housekeeper’s number is “6”.
I see. Thank you.
Room service. May I help you?
This is Room 201.
I’d like to order a seafood salad and chicken sandwich.
Which dressing would you like?
What kind of dressing do you have?
We have French, Italian, and Swiss dressing.
What do you recommend?
I’d recommend the Italian.
OK, I’ll have that.
And anything to drink, sir?
Well, how about a cup of coke?
All right. Is that all, sir?
Yes, that will be all.
How long will that take?
We’re rather busy right now.
It will take about 30 minutes at most.
30 minutes? Is it really going to take that long?
I’m afraid so.
Well, I guess I have no choice.
Please wake me up at five tomorrow morning.
Would you please bring me a map of the city?
Do you have any mail for me? My name is Tom.
Can I leave my valuables here?
Good morning. I’d like to check out.
All right. Room 202?
Were there any room service charges this morning?
No. Just dinner last night.
I’ll have your bill for you in just a minute.
Here you are, sir. Would you check the charges?
What’s this for?
These are telephone charges. Two long-distance calls to Guangzhou.
This is incorrect. I didn’t make any calls.
Can you check it again?
Certainly. Is everything else correct?
Yes, everything else is correct.
I’ll check on the telephone charges. Just one minute.
Sorry, sir. Those telephone charges were for another room.
We’ll remove them from your bill right now.
Thank you. How much is it now?
That’s 650 yuan for the room.
And 320 yuan for the meal and drink.
With service charge, the total is 1000 yuan.
Would you sign here, please?
All right. I’ll pay in cash.
May I pay with a traveler’s check?
Your service is excellent.